FAQs
What is JioTV?
JioTV is an application which enables Jio customers to view their favourite TV channels & programmes on Smartphones, Feature phones and tablets. Customers can pause & play a live programme or Catch Up shows telecast over the last seven days.
Where do I download JioTV from?
You can download JioTV from JioStore (JioPhone)
On which devices can I use JioTV?
JioTV is available for iOS, Android, Tizen and JioPhone currently.
Do I need to be connected to the internet to use JioTV?
You need to be connected to internet through a Jio 4G connection to be able to access JioTV.
How many channels are available on JioTV?
Currently, JioTV has 450+ channels on offer and we will continue to add more channels.
Can I watch High Definition (HD) channels on JioTV?
JioTV currently has 60+ High Definition (HD) channels.
Is JioTV available in languages other than English ?
Currently, the app is available only in English. We are working towards adding support for 22 languages
Can I watch regional channels on JioTV?
JioTV has channels in 15 + languages including Hindi, Assamese, Bengali, Bhojpuri, Gujarati, Kannada, Malayalam, Marathi, Nepali, Oriya, Punjabi, Tamil, Telugu, Urdu and English.
I can’t find a few channels that I want to watch. How do I get them?
We have tried our best to include your choice of channels in our library. In case some of your channels are not in the list, please write to care@jio.com
Video is buffering/pixelated/freezing/breaking
Please check your network connection and try again. If the problem persists, please write to us care@jio.com
I want to watch a programme that has already been telecast. Is this possible?
JioTV's ‘Catch Up’ feature lets you watch programmes telecast over the past seven days. Catch Up feature is currently available for select channels.
How can I watch programmes that were telecast within the past seven days?
You can watch your programme using the Catch up feature of JioTV. You can use Catch Up as below:
  1. There is a dedicated Catch Up section next to Live TV app.
  2. While watching any channel, just press back and land on a screen with Catch Up programs listed. Use date selector on the screen to watch previous dates episodes.
  3. Select any channel and press RSK to open options. Click on Channel details to watch Catch Up programs.Use date selector on the screen to watch previous dates episodes.
How can I mark a channel or programme as my favourite?
Select the channel or program you want to mark as favourite. Click RSK [Right key] and open options menu. Select and click on "Add to my favourites"
Where can I see my favourite marked channels and programs?
There is a 'Favourite' section in the tab to access all your favourited Channels / TV Shows
How can I search for programmes or channels?
Tap on the Search icon and key in your search word for any programmes or channel.
How do I provide feedback or suggestions on JioTV?
Please provide your feedback/suggestions on care@jio.com
I see my channel list getting changed, is it a expected behaviour?
Yes, it is expected. The channel list is personalized based on the usage, favourites marked and running promotions.