The terms of the Policy provided herein govern your use of any and all of the Applications and the information accessible on or from these Applications. The Policy also lays down how RIL may collect, use and share any information you provide.
RIL reserves the right, at its discretion, to change, modify, add or remove portions of this Policy at any time. RIL recommends that you review this Policy periodically to ensure that you are aware of the current privacy practices.
This Policy shall be construed as provided in compliance with Information Technology Act, 2000 as amended and read with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.1. Collection of Information
a. RIL may collect the following two types of information:
i. "Personal Information/ Data" which shall mean information which could reasonably be used to identify you personally, such as your name, email address, registration account details, physical address or other relevant personal details; and demographic information, such as gender, pin code or similar information capable of identifying you as a natural person.
ii. "Sensitive Personal information" or "Personally Identifiable Information" shall mean such sensitive personal data or information that has been considered as a part of Personal Information, which may include information such as password, financial information (details of bank account, credit card, debit card, or other payment instrument details) or such other information as is categorised under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
iii. "Non-Personal Information" shall mean information that does not identify you or any other individual, and includes session, web beacons and usage data, log data and aggregate information. We use this information to inter-alia deliver our web pages to you upon request, to tailor our Application to the interests of our users, to measure traffic within our Application, to improve the Application quality, functionality and interactivity and let advertisers know the geographic locations from where our visitors come.b. RIL may install cookies or other similar data collection software in your computer system/device for such purpose and you hereby consent to the same. We may use "cookies", beacons or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the identified computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.
a. You may need to provide RIL with your Personal Information while registering yourself on any of the Applications. The information so provided by you to RIL or otherwise captured by RIL may be used for a number of purposes connected with RIL business operations which may include the following:
i. processing orders or applications;
ii. provisioning of services, testing or improvement of services, recommending various products or services including those of third parties;
iii. dealing with requests, enquiries and complaints, customer services and related activities;
iv. marketing products and services of RIL and its analysis;
v. responding to your queries and fulfilling your requests for information regarding the Applications;
vi. notifying you of any new offers or services of RIL and sending you important information regarding the Applications, changes to any of RIL's policies and/or other administrative information;
vii. keeping you informed about the latest content available on the Applications and special offers with respect to the same;
viii. sending you surveys and marketing communications that RIL believes may be of interest to you;
ix. conducting internal reviews and data analysis for the Applications;
x. personalizing your experience while using the Applications by presenting advertising, products and offers tailored to you;
xi. if you wish to subscribe to any content package or service offered by RIL through the Applications, for completing your purchase. (For example, to have your payments processed, communicate with you regarding your purchase and provide you with related customer service);
xii. improving the services, content and advertising on the Applications;
xiii. protecting the integrity of the Applications; and
xiv. responding to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.b. Certain services within the Application, may make use of location data sent from the devices. You can turn off this functionality at any time by turning off the location services settings for the Application on the device. If you use these services, you consent to us and our affiliates' and licensees' transmission, collection, retention, maintenance, processing and use of your location data and queries to provide and improve location-based products and services. You may withdraw this consent at any time by turning off the location services settings.
3. Disclosure1. RIL does not sell or rent Personal Information. Personal Information may be disclosed under the following circumstances:
a. RIL may disclose your Personal Information to its affiliates, group companies, consultants, vendors and contractors who provide various services including, contact information verification, payment processing, customer service, website hosting, data analysis, infrastructure provision, IT services, and other similar services, under confidentiality restrictions, in order to enable such vendor and service providers to provide the services subscribed to by you;
b. RIL may provide your information or data to its partners, associates, advertisers, service providers or other third parties to provide, advertise or market their legitimate products and/or services which may be of your interest; and
c. As necessary or appropriate: (a) in any manner permitted under applicable law, including laws outside your country of residence; (b) to comply with legal process whether local or foreign; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce RIL's terms and conditions; (e) to protect RIL's rights, privacy, safety or property, and/or that of RIL's affiliates, you or others; and (f) to allow RIL to pursue available remedies or limit the damages that RIL may sustain.
d. We may disclose to third party services certain personally identifiable information listed below:
i. information you provide us such as name, email, mobile phone number.
ii. information we collect as you access and use our service, including device information, location and network carrier.
e. This information is shared with third party service providers so that we can:
i. personalize the app for you.
ii. perform behavioral analytics.2. Your consent being part of the terms and conditions through which RIL provide you with a service. Your consent to collecting Personal and Non-Personal Information may be implicit or implied or through course of conduct.
3. Application may present display advertising and may collect data about traffic via Open X and/or Google Analytics, Demographics and Interest Reporting.
RIL provides you with all information that RIL maintains about you such as the transaction and contact information upon proper verification. This may be provided to you on request, in case you experience any doubts. You may request access and/or correct the information RIL has collected from you by contacting RIL at firstname.lastname@example.org. Phone number: [ ]. If you wish to have the information or data that you have provided to RIL deleted, you can always do so by sending a request to us on the e-mail id. You may note that correction or deletion of certain information or data may lead to cancellation of your registration with the Application(s) or your access to certain features of the Application(s). You also agree and acknowledge that certain data or information cannot be corrected or deleted or prohibited to be deleted as required under any applicable law, law enforcement requests or under any judicial proceedings.Last updated on: 21st March, 2018
If you have questions or concerns about this Policy, please contact RIL at email@example.com .